USE "WELCOMETOMERCY" FOR 10% OFF YOUR FIRST ORDER. FREE SHIPPING (USA)
SHIPPING AND DELIVERY
  • Shipping is available worldwide.

  • Most items are made-to-order and may take 2-4 weeks to produce. Once an order is placed, it cannot be cancelled or refunded until the item arrives to customer residence. At the time of shipping, customer will receive a Shipping Confirmation email with tracking for their package by way of USPS, UPS or FedEx. Expedited shipping can be requested via email. 

  • Domestic deliveries are typically received within 5-7 business days from the time of shipment.

  • International orders are typically received within 12 to 14 business days.

  • Please note that once your order leaves our facilities, MXM cannot be held responsible for additional delays caused by unforeseen circumstances or for stolen/lost packages.

  • Please contact us before ordering to inquire about meeting particular deadlines/dates, if needed.

RETURNS/REFUNDS
  • We accept all returns within 10 days from the date of delivery as long as your product is in original condition, unworn and is returned with all packaging materials, tags and/or gifts. 

  • Buyer must email us for a CONFIRMATION NUMBER before returning any product. If the product is received and rejected by quality control, product will NOT be returned to buyer address unless shipping is paid for by buyer.

  • All returns are free (USA only). If a return is requested, buyer will be emailed a Pre-Paid Return Label. Upon arrival and complete inspection of returned items, buyer will be refunded through original payment method. For International returns, buyer is required to pay for return shipping. 

QUESTIONS/COMMENTS?

We would love to hear your feedback or concerns. Please refer to the provided links for a quick response or text us at 929.356.2452 and an representative from our team will get back to you.

EMAIL: info@mercyxmankind.com

INSTAGRAM: @mercyxmankind